We have compiled a list of the questions that you most frequently ask us through social media or WhatsApp. If you have another question that is not on this list, please contact us.
You will receive confirmation within 24 hours. We manually confirm all reservations to ensure that there are no errors and to contact you if necessary.
Low Season: Tuesdays and Wednesdays
Medium Season: Mondays and Thursdays
High Season: All Fridays to Sundays/summer, Christmas, Easter, holidays, and holiday eves.
No, Mil Estrelles is a hotel designed for couples. One of the reasons that led us to start this project was the need to create a special space where couples can disconnect from everyday life and reconnect without any distraction. We strive to create warm, tranquil, and romantic atmospheres that allow you to relax and converse. This is why we also do not have TVs in the rooms and only have Wi-Fi in designated areas.
To make an open-date gift, you can fill out a request form on the website, contact us via email at reserves@milestrelles.com, or call us at 972 59 67 07.
All boxes and gift vouchers have 3 months to make the reservation within 8 months of the issuance date. We can always adjust the issuance date to the date of delivery.
If the reservation is not made during the first 3 months, the gift will expire and will not be valid.
Changes to reservations will only be made with one month's notice or in the case of a justifiable emergency.
In case of cancellation of a reservation, the following amounts will be refunded:
More than 30 days: 75% refund of the total contracted reservation.
Up to 15 days before: 50% refund of the total contracted reservation.
From 15 to 7 days before: 30% refund of the total reservation made.
Less than 7 days: No refund will be made.
Both the Bubbles and the rooms are equipped with all the necessary basic amenities: towels, soap, shampoo, and moisturizer. If you need a hairdryer, you can request one at reception, and you can request a sleep mask as a contracted service at reception.
Check-in will be from 4:30 pm to 8:00 pm, and you cannot check in earlier. The maintenance and preparation of our Bubbles is not like that of a regular hotel room, so we need more time to prepare them and ensure that everything is perfect for your special night.
If check-in is done after 8:00 pm, a penalty of €20 will be charged.
The latest arrival time is 9:30 pm. After this time, reception will be closed.
On our website, you have a section of Featured Stories in our Instagram page where you can see more videos and photos of our Bubbles, both ours and those of our customers.
In terms of decoration, comfort, and space, they are very similar.
The difference is mainly in the services, as the Forest Bubbles have a fridge with an open minibar where you will find beers, soft drinks, and liquors (included only in the price during High Season). They also have bicycles parked within the same plot that you can use as you wish during your stay.
Our menu is fixed and constantly changes depending on the seasonal ingredients. If you have allergies, intolerances or if you are vegan/vegetarian, there is no problem. If you let us know in advance, we will prepare a menu tailored to your needs. We will remind you of this both in the confirmation email and in another email that you will receive with the check-in form.
The Bubbles are perfectly equipped for you to enjoy maximum comfort during any season. They have heat pumps that provide both cold and warm air. In addition, during the winter we add heaters to ensure that you always feel warm even when outside.
All of the Bubbles are located on private plots and are oriented in such a way that you can enjoy absolute privacy.
Both breakfast and dinner are brought to the Bubble. During check-in, we will explain the procedure and schedule so that you are prepared for our team's arrival. In the case of the rooms in the Masia, we have a beautiful stone dining room that we prepare with music and candles for you to enjoy an intimate and special dinner.
The jacuzzi is a service that can be hired and is located in the Relaxation Area, a secluded and private area where you can enjoy complete privacy once you have reserved it. It is an outdoor jacuzzi from where you can also enjoy the stars while taking a relaxing bath.
The Flotarium is a pool-cabin, with water heated to 35º with 5 times more salt concentration than the sea. This allows for complete floating, making it a great muscle relaxant and anti-stress therapy. The activity is done in pairs, and it is recommended to do it naked. Total privacy, showers, and towels are provided, so there is no need to bring swimwear. The activity lasts 1 hour.
The Flotarium is a pool-cabin, with water heated to 35º with 5 times more salt concentration than the sea. This allows for complete floating, making it a great muscle relaxant and anti-stress therapy. The activity is done in pairs, and it is recommended to do it naked. Total privacy, showers, and towels are provided, so there is no need to bring swimwear. The activity lasts 1 hour.
The check-in time is from 4:30 pm to 8:00 pm. If the check-in is done after this time, a penalty of 20€ will be charged.
The check-out time is at 12:00 pm noon.
Smoking is not allowed inside the rooms. In case of smoking or if the room smells like tobacco the next day, a penalty of 200€ will be charged.
Furniture, music equipment, and personal belongings are not allowed in the rooms. If this is the case, the value of the items will be refunded.
Please inform the establishment in advance if you have any food allergies, intolerances, or if you follow a vegetarian or vegan diet. Any change or modification due to food intolerances, allergies, or diet must be communicated at least three days before the reservation.
Mil Estrelles cannot guarantee night visibility due to weather conditions or the inconveniences that rain may cause. The establishment reserves the right to cancel a customer's reservation if it deems it necessary due to weather conditions, exchanging the bubble room for a room inside the farmhouse and paying the difference in services.
Dinners in the garden bubble rooms will be served until 9:15 pm at the latest. After this time, no dinners will be served, and previously contracted services will be exchangeable for other services the next day before check-in.
The silence and privacy of other rooms must be respected, including no loud music or voices.
Reservations made by customers can be transferred to third parties.
To preserve the privacy of the other rooms, all common areas of the Masia will be closed at 10:30 pm.