Privacy Policy

Data Protection Officer (DPO): You can contact our DPO through the following email address: administracio@milestrelles.com. I
nformation and Consent Obligation for the Processing of Your Data by Mil Estrelles.
By accepting this Data Protection Policy, the user is informed and gives their free, specific, and unequivocal consent for the personal data provided during the online booking process, as well as any other data provided through any of the contact forms on this website www.denit.com to be incorporated into the Mil Estrelles databases for the proper provision of contracted or requested services by the user through this website, and specifically for managing individual and group reservations, and providing availability for the made reservations, as well as improving the conditions of their stay (price, dates, included services).You can access detailed information about Mil Estrelles at the following link www.milestrelles.com.
Purposes of processing Mil Estrelles will process the personal data provided through this website, as well as any future data provided through any other means, for the following purposes:

• Reservation Management: Includes the necessary data processing for making and contracting individual or group reservations, both through the website and the contact center, as well as the processing of your data for sending confirmation or documentation of the reservation made and its conditions. The reservation conditions are available on the website www.milestrelles.com. 
• Manage any type of request for information about the rooms of Mil Estrelles through the "Lodges" section of this website. Manage any type of request for information about the services provided by Mil Estrelles through the "Services" section of this website. 
• Sending commercial communications and promotional offers from Mil Estrelles, about our services, including information about new promotions and discounts on room reservations and services, information to improve your future stay, as well as any other information related to hotel and tourism services of Mil Estrelles. Video surveillance and access control of visitors, staff, and suppliers of Mil Estrelles.

Data retention criteria

• Data related to reservations: Mil Estrelles will keep your personal data related to reservations for as long as necessary to fulfill the purposes described in this document. When the relationship between the client and the hotel ends for any reason, personal data will be kept in cases where liabilities with Mil Estrelles and the User may arise and/or in compliance with other regulatory frameworks applicable to the entity or a law that requires the retention of this data.
• Personal data will be kept in a way that allows for the identification and exercise of the rights of the data subjects and under the technical, legal, and organizational measures that are necessary to ensure the confidentiality and integrity of such data.
• CV data: Mil Estrelles may keep your CV for a maximum period of one year. After this period, it will be automatically destroyed, in compliance with the principle of data quality.The rest of the data provided through any form of contact with Mil Estrelles will be kept for as long as necessary to fulfill the purposes described in this document.

Legitimation

The legal basis for the data processing is the consent of the interested parties for:The realization and contracting of reservations for individual or group bookings, both through the website and the contact center, and/or any other means

• .The registration of the guest at Mil Estrelles and the management of their stay.
• The processing and management of any request for information or inquiry about our services through any of the contact forms available on this website.
• The sending of commercial communications related to the hotel and tourism sector of Mil Estrelles.Management for the purposes of human resources selection.

Recipients

• State Security Forces and Bodies: Personal data of guests and clients provided when registering at Mil Estrelles will be communicated to State Security Forces and Bodies in compliance with what is established in Article 12 of the Organic Law 1/1992, of February 21, on the protection of citizen security, as amended by Organic Law 4/2015, of March 30, on the protection of citizen security.
• Mil Estrelles may use personal data for sending commercial communications and promotional offers about services, which may include information on new promotions and discounts on room reservations and services, information to improve their stay in the future, as well as any other information related to hotel services at Mil Estrelles.

Origin

• Personal data is obtained directly from interested parties and our collaborators, as well as from reservation platforms such as booking.com.

The categories of personal data provided to us by our collaborators are as follows:

• Identification data: name, surname, address, nationality.
• Contact data: email address, phone number.
• Other data: data provided by interested parties regarding the reservation in the open fields of the forms available on these platforms.

Rights

• Right of Access, Rectification and Erasure: Interested persons have the right to obtain confirmation as to whether or not Mil Estrelles is processing personal data concerning them. Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request their erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Right to Restriction and Objection: In certain circumstances, interested parties may request the restriction of the processing of their data, and in this case we will only retain them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. Mil Estrelles will stop processing the data in this case, except for compelling legitimate reasons or for the exercise or defense of possible claims.
  

Updates and Modifications

Mil Estrelles reserves the right to modify and/or update the information on data protection, when necessary for the proper compliance with the Data Protection Regulation. If any modifications are made, the new text will be published on this page, where you can access the current policy. In each case, the relationship with users will be governed by the rules provided for at the precise moment when the website is accessed.